Our digital service platform, dProS III, facilitates fast and uncomplicated damage documentation and order processing. Our service employees record all the important data about the order, including photos of the damage, directly on-site with their tablet. The paperless documentation is not only environmentally friendly but also ensures transparent service reports that can be sent to you digitally as early as right after completion of the order.
Paperless documentationEnvironmentally friendly & uncomplicated
We save large quantities of paper with digital documentation, which is sustainable for the environment.
Fast transmissionBe up-to-date right away
Our service report is sent to you directly on completion of the order and, if you wish, it can also be sent to multiple recipients.
High-resolution photosDetailed damage recording
Pin sharp and totally clear photos support the documentation process and allow the damage to be seen at a glance.
Transparent processClear report
You can see what work has been carried out by our technician in our detailed service report.
Perfectly tailored processes for your sector
We provided tailored solutions for your sector with our digital order processes. Thanks to order processes and checklists that are specially tailored to your market, our on-site service technician is guided through each individual maintenance step. This prevents errors, standardises work processes, increases transparency and ensures that the high-quality of our mobile services is consistent.
Solutions developed individually for your company
If our sector-specific processes are not sufficient and lots of individual processes are anchored in your company, we are happy to develop tailored services. This allows us to work together to define all the specificities that need to be taken into consideration in the order processes. This reduces the administrative work for us and you as every service technician can work in accordance with your processes straight away and without requiring any special briefing.